Online Scams in Thailand: Complete Guide 2026
Thailand's Cyber Crime Investigation Bureau (CCIB) reported tens of thousands of cybercrime cases in 2025, with financial losses exceeding ฿20 billion. Thailand is both a target for online scams and, due to its proximity to Myanmar's scam compounds, faces unique challenges. The country's extensive use of LINE messaging, PromptPay instant payments, and social media commerce creates specific vulnerabilities.
Call Center Scams
Organized call center scams — many originating from neighboring countries — impersonate Thai police, the DSI (Department of Special Investigation), banks, and government agencies. Callers claim victims are involved in drug trafficking, money laundering, or financial crimes. Victims are pressured to transfer money to "investigation accounts."
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"สวัสดีครับ นี่คือพนักงานจากสำนักงานตำรวจแห่งชาติ บัญชีธนาคารของท่านถูกใช้ในการฟอกเงิน กรุณาโอนเงินไปยังบัญชีปลอดภัยเพื่อการตรวจสอบ" — (Hello, this is an officer from the Royal Thai Police. Your bank account has been used for money laundering. Please transfer your money to a safe account for investigation.) — Thai police never request money transfers by phone.
LINE Scams
LINE is Thailand's primary messaging app (over 50 million users). Account hijacking, fake customer service accounts, lottery scams, and investment fraud all operate through LINE. Scammers hack LINE accounts and message contacts requesting urgent PromptPay transfers.
PromptPay Fraud
PromptPay — Thailand's instant payment system linked to phone numbers and citizen IDs — is exploited for irreversible transfers. Social engineering attacks convince victims to transfer via PromptPay, and the money moves instantly to accounts that are quickly emptied.
Online Shopping and Social Commerce Fraud
Facebook, Instagram, and TikTok commerce in Thailand is massive, and fraud follows. Fake seller pages with stolen product photos, advance payment with no delivery, counterfeit goods, and COD (cash on delivery) manipulation are common. Shopee and Lazada Thailand also face third-party seller fraud.
Reporting Scams in Thailand
- Thai Police Cyber Crime: 1441 or thaipoliceonline.com
- DSI: 1202 — Department of Special Investigation
- NBTC: 1200 — telecommunications complaints
- Bank of Thailand: 1213 — financial fraud
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