Protect yourself from hidden subscription charges, dark patterns, and deceptive free trial offers.
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Subscription traps use deceptive marketing to lock consumers into recurring charges they didn't intend to sign up for. They often start with "free trials" that automatically convert to expensive subscriptions, use dark patterns to hide cancellation options, or bury terms in fine print.
These scams range from shady but legal practices to outright fraud. Some companies make it easy to sign up but nearly impossible to cancel, requiring phone calls during limited hours, multi-step cancellation processes, or "retention specialist" conversations designed to prevent cancellation.
Mobile app subscriptions are particularly problematic, as in-app purchases can be triggered accidentally and cancellation requires navigating through app store settings rather than the app itself. Elderly users and children are especially vulnerable.
A social media ad offers a "free" skin care sample — you just pay $4.99 shipping. In tiny print at the bottom, you agree to a $89.99/month subscription that ships automatically.
An app offers a "7-day free trial" of premium features. The confirmation screen shows "Free Trial" in large text but "$49.99/week after trial" in small gray text.